Second working day

Hello! We had the second working day on Friday the 15th of March in Turun AMK. In out group there was just me and Henri attending at first so the first part of the day we worked just the two of us. After discussing and drawing mindmaps and stuff we got a little bit more ideas on the actual project and what "Banking Service Design" is. Service design is about designing a new service och producing a new concept for an company that need renewal in their service. It's about making the service memorable, amazing and make it work in a new innovative way for the company. After having a little presentation about our company to the other groups and telling about our biggest challenges and so on we had a lunch break.

After the break we continued and now we had another team member joining us. Before we started working the course leaders told us our group has been remodeled and some people are going out and some people in. We're still six people in our group, but with other faces. We began discussing the books we had brough with us and decided on which ones we want to read for the course. Then we made up an "action plan" for the course and decided on meeting dates and stuff that has to be done before the next working day. Well, that was pretty much it!

/ Jasmine

Our poster about Aktia. Info found on the internet and on aktia.fi